At Resourcerer, we strive to make your card-trading experience smooth and magical. If you stumble upon something that doesn't work as expected — like a bug — we're here to fix it, fast.
Here’s how to report a bug so our support wizards can zap it away.
📨 Step 1: Email Us
Send an email to:
📬 support@resourcerer.eu
✅ Important: Include the word (bug) in the subject line without spaces between the brackets.
Example subject:
(bug) Unable to convert account from buyer to vendor
📝 Step 2: Include the Following in Your Report
1. Clear Description of the Problem
Tell us exactly what’s going wrong.
Example: “I tried to upgrade my buyer account to a vendor profile but nothing happens after I submit the form.”
2. Steps to Reproduce the Bug
List the actions you took before encountering the issue.
Example:
Logged into my Resourcerer account
Clicked on "Become a Vendor" in the menu
Filled in the required fields and clicked "Submit"
Page reloads but no confirmation or error appears
3. Expected Behavior
Tell us what you thought should happen.
Example: “I expected to see a confirmation message or be redirected to my vendor dashboard.”
4. Screenshots or Screen Recording (if possible)
Visuals help us understand the issue more quickly and accurately.
5. Browser and Device Info
Example: “Using Chrome on macOS” or “Safari on iPhone 14 Pro”
🔁 What Happens Next?
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You’ll receive a confirmation that your bug report was received.
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Our team will investigate, reproduce, and fix the issue as quickly as possible.
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If needed, we’ll contact you for more details.
🙌 Thank You for Reporting
Your feedback helps improve Resourcerer for everyone. Whether it's a small UI glitch or a major functionality issue — we’re grateful for every report.
Let’s keep making this the most trusted place to trade Sorcery: Contested Realm cards in Europe!