🛡️ How to Report a Security Issue on Resourcerer
At Resourcerer, the safety of our users, data, and platform is a top priority. If you’ve discovered a potential
vulnerability, data exposure, or anything that could pose a security risk — we want to hear from you immediately.
Please follow the steps below to report the issue responsibly and help us keep the Realm secure.
📨 Step 1: Email Us
Send an email to:
📬 support@resourcerer.eu
✅ Important: Include (security) in the subject line so we can prioritize your message.
Example subject line:
(security) Potential vulnerability in vendor dashboard
🔐 Step 2: What to Include in Your Report
To help us assess and fix the issue as quickly and securely as possible, please provide:
1. A Clear Description of the Issue
What’s the nature of the vulnerability?
Example: “User data is visible to other vendors when accessing order history.”
2. Steps to Reproduce
Walk us through how the issue can be triggered. Be as detailed as possible.
Example:
1. Log in as a vendor
2. Go to /orders
3. Click on a specific order ID not belonging to your account
3. Expected vs. Actual Behavior
Example: “Expected to get a permission error. Instead, I could see the full order details.”
4. Technical Details (If Applicable)
This may include: affected URLs, JavaScript errors, browser dev tools output, etc.
5. Environment Info
Example: “Tested using Chrome on Windows 11, logged in as vendor.”
6. Screenshot or Recording (Optional)
If safe and appropriate to do so, visual evidence can be very helpful.
⚠️ Responsible Disclosure
Please do not publicly disclose the issue before we’ve had a chance to investigate and deploy a fix. We’re committed to
transparency and security — and we’ll keep you updated on the status of your report.
We will disclose and inform every impacted user whenever something happens that may effect you as a user.
🔁 What Happens Next?
- You’ll receive an acknowledgment that we received your report.
- We’ll investigate the issue as a top priority.
- Once resolved, we’ll notify you and, if appropriate, recognize your contribution.
🙏 Thank You for Protecting the Realm
Your vigilance helps us maintain a secure and trustworthy platform for all Resourcerers.
We appreciate your help in keeping our digital Realm safe!
