If you want to permanently delete your Resourcerer account and all associated data, you can request this through our automated process.
⚠️ Important: This process is designed to be secure, user-verified, and irreversible after a short grace period. Once you request deletion, your account will be flagged and scheduled for permanent removal.
📨 How to Request Deletion
To request deletion:
-
Send an email to:
📬 support@resourcerer.eu -
Use this exact subject line:
(delete-my-account) -
Make sure you’re sending the email from the same address linked to your Resourcerer account.
🔐 Security & Verification
For your protection, we only accept deletion requests from:
-
The email address linked to your Resourcerer account
-
Or via the in-app support chat when logged in
Requests from unverified sources will be ignored.
🧹 What Happens Next?
Once your request is received:
-
Your account is flagged for deletion with a 7-day grace period
-
All personal data, listings, and order history will be scheduled for removal
-
You will be logged out and access to your account will be restricted
-
After 7 days, your account and data will be permanently deleted and cannot be recovered
⏳ Can You Cancel?
Yes — but only during the 7-day grace period.
To cancel your deletion request:
-
Send a follow-up message (from the same email)
-
Use this subject line exactly:
(cancel-delete)
We will immediately cancel the deletion and restore full access to your account.
Need to export your data or have questions? Contact our support team before submitting your request — we’re happy to help.